Effective Date: May 25, 2026
Last Updated: May 25, 2026
These Terms of Use (“Terms”) govern your access to and use of the SoloMio mobile application, website, and related services (collectively, the “Services”) provided by 17402198 CANADA INC. (operating as “SoloMio” or “SoloMio Health”), with its principal place of business at 200 Bridgeland Avenue, Toronto, Ontario, Canada.
By creating an account, downloading the app, or otherwise accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy (available at [insert link]). If you do not agree, do not use the Services.
1. Eligibility
You must be at least 18 years of age (or the age of majority in your jurisdiction, whichever is higher) to use the Services. If you are under the age of majority in your jurisdiction, you represent that you have obtained consent from a parent or legal guardian who agrees to these Terms on your behalf. Parents and guardians are responsible for the activity of minors under their supervision.
2. Description of the Services
SoloMio is a wellness and self-care platform that provides personalized, AI-generated recommendations and guidance focused on general wellness including movement/fitness, sleep optimization, stress management, recovery, and related lifestyle areas. The Services integrate data from wearable devices and health platforms (e.g., Apple Health, Garmin, Oura, etc.) and use proprietary AI models, a curated scientific knowledge base, and reinforcement learning to deliver adaptive daily insights and action plans.
The Services are currently provided free of charge to all users. We may introduce paid subscription tiers, premium features, or additional services in the future. Any such paid offerings will be governed by these Terms plus any additional subscription terms or agreements presented at the time of purchase.
3. User Accounts and Registration
You must create an account to access most features. You agree to provide accurate information, keep your login credentials secure, and notify us immediately of any unauthorized use. You are responsible for all activity under your account. We may suspend or terminate accounts that violate these Terms or for inactivity.
4. User Data, Content, and Wearable Integrations
You retain ownership of the personal data and content you provide or that is collected from connected wearable devices and health platforms (“User Data”).
By using the Services, you grant 17402198 CANADA INC. and its service providers a non-exclusive, worldwide, royalty-free, sublicensable license to access, use, process, store, analyze, and display your User Data solely to:
- Provide and improve the Services (including AI personalization and recommendations)
- Develop and train our models (in aggregated, de-identified form where possible)
- Comply with legal obligations
You represent and warrant that you have all necessary rights and consents to share User Data with us, including from any connected third-party accounts or devices.
Wearable and Third-Party Integrations: The Services allow you to connect third-party wearable devices and platforms. We do not control, and are not responsible for, the accuracy, availability, or practices of these third parties. Their separate terms and privacy policies apply. Data from wearables may contain inaccuracies due to device limitations, user error, or other factors.
5. Intellectual Property
The Services, including the SoloMio app, AI recommendation engine, underlying software, content, trademarks, and all intellectual property rights, are owned by or licensed to 17402198 CANADA INC. You are granted a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal, non-commercial use only, subject to these Terms.
You may not copy, modify, reverse engineer, distribute, or create derivative works from the Services without our prior written consent.
6. Prohibited Uses
You agree not to:
- Use the Services for any illegal purpose or in violation of any law
- Use recommendations or insights as a substitute for professional medical advice, diagnosis, or treatment
- Share your account or login credentials
- Upload or transmit harmful, infringing, defamatory, or illegal content
- Attempt to gain unauthorized access, interfere with the Services, or reverse engineer any part of them
- Use the Services in any manner that could damage, disable, or overburden our systems
7. Medical and Wellness Disclaimer
Important – Please Read Carefully
SoloMio is a wellness and self-care platform, not a medical service or healthcare provider.
The personalized recommendations, insights, AI-generated guidance, and other content provided through the Services are intended solely for general wellness, educational, and informational purposes. They are designed to support healthy lifestyle habits for generally healthy individuals and are not a substitute for professional medical advice, diagnosis, or treatment from a qualified physician or licensed healthcare provider.
SoloMio does not provide medical advice, diagnosis, or treatment. We do not diagnose, treat, cure, or prevent any disease or medical condition.
Always consult your physician or other qualified healthcare provider before starting any new exercise program, nutrition or supplement regimen, recovery practice, or making changes to your health or wellness routine — especially if you have any pre-existing medical conditions, are pregnant, taking medication, or have health concerns.
Wearable data (heart rate, HRV, sleep metrics, etc.) can contain inaccuracies. Individual results vary. The AI recommendations are tools to support self-directed wellness decisions and should be used responsibly.
If you are experiencing a medical emergency, contact emergency services immediately.
By using the Services, you acknowledge these limitations and assume all risks associated with following any recommendations.
8. Disclaimers of Warranties
The Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
We do not warrant that:
- The Services will be uninterrupted, secure, or error-free
- AI recommendations or insights will be accurate, complete, or suitable for your specific needs
- Any particular health or wellness outcome will be achieved
9. Limitation of Liability
To the maximum extent permitted by applicable law (including the laws of Ontario and Canada), 17402198 CANADA INC., its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or business opportunities, arising out of or related to your use of (or inability to use) the Services, even if advised of the possibility of such damages.
Our total aggregate liability to you for any claims arising out of or relating to these Terms or the Services shall not exceed the amount you have paid us in the 12 months preceding the claim, if any.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited or excluded under applicable Canadian law.
10. Indemnification
You agree to indemnify, defend, and hold harmless 17402198 CANADA INC. and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to your use of the Services, your User Data, or your violation of these Terms.
11. Termination
We may suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms, suspected fraud, or to protect the safety or integrity of the platform. You may terminate your account at any time by contacting us or using in-app tools.
Upon termination, your license to use the Services ends, and we may delete your account and data in accordance with our Privacy Policy (subject to legal retention requirements).
12. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, the dispute shall be resolved exclusively in the courts of the Province of Ontario located in Toronto, Ontario, Canada. You consent to the personal jurisdiction of such courts.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes in our Services, legal requirements, or business practices. We will provide reasonable notice of material changes (e.g., via in-app notification or email). Your continued use of the Services after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you may terminate your account.
14. Miscellaneous
- These Terms, together with our Privacy Policy, constitute the entire agreement between you and 17402198 CANADA INC. regarding the Services.
- If any provision is found unenforceable, the remaining provisions remain in effect.
- Our failure to enforce any right or provision does not constitute a waiver.
- You may not assign these Terms without our prior written consent.
15. Contact Us
If you have questions about these Terms or the Services, please contact us at:
17402198 CANADA INC. (operating as SoloMio)
200 Bridgeland AvenueT
oronto, Ontario, Canada
Email: mio@solomiohealth.com